"Ren you shi shou, ma you shi ti"

A certain disturbing news came to me quite recently, forcing me to wonder where the education system is heading.

A lecturer made a mistake in a small test paper, causing confusions among students. A student reacted, out of rashness, wrote a complain letter to a major newspaper. While I was not informed of the actual outcome of that action, I was assured that the paper never did publish it. The lecturer apologised to the students and promised to take into account the mistake, in addition to asssessing if the mistake had greatly caused discrepancies in grade (apparently, there was hardly much impact).

Questions: Was the student right in reacting so? Was there no better way to react? Had the newspaper published this piece of letter, not only will it risk tarnishing the reputation of the school but may also affect the career development of the particular lecturer. I am not trying to protect anyone here, neither am I trying to find fault with anyone. I am just concern that students nowaday can behave in such rash manner without considering the consequences.